Last Updated: 1st July 2025
1. Agreement to Terms
By using the IT automation services ("Services") provided by Spencer Industries ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Services.
2. Description of Service
Our Services consist of creating, implementing, and managing bespoke software solutions to automate communications and other business processes. This includes integrations with third-party platforms such as WhatsApp and Microsoft Teams ("Third-Party Platforms").
3. User Responsibilities and Acceptable Use
You agree to use our Services responsibly and legally. You are solely responsible for:
- Compliance: Adhering to the terms of service, acceptable use policies, and all other rules of any Third-Party Platforms you use in conjunction with our Services.
- Consent: Obtaining all necessary consents from individuals you communicate with via our Services, as required by law (e.g., GDPR).
- Content: All content transmitted through our Services. You agree not to use the Services for spam, harassment, illegal activities, or the transmission of malicious software.
4. Prohibited Uses
You may not use the Services to engage in any activity that is illegal, that violates the rights of others, or that is harmful to our Services, our reputation, or our users. This includes attempting to reverse-engineer our software or disrupt our infrastructure.
5. Intellectual Property
We retain all rights, title, and interest in and to our Services, including all underlying software and technology. You retain all rights to the content and data you create and transmit using the Services.
6. Disclaimers and Limitation of Liability
The Services are provided "as is" without warranties of any kind. We do not guarantee that the Services will be error-free or uninterrupted. Our liability for any claim arising out of these terms or the use of our Services will be limited to the amount you paid us for the Services in the preceding 12 months.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
8. Contact Us
If you have any questions about these Terms, please contact us at legal@spencerindustries.co.uk.